Customer Service: Why doing it right is vital to business success

Customer service should be at the heart of every organisation. But clearly this is not the case for all businesses if the 2016 Aspect Consumer Experience Index is anything to go by. According to the survey, 58 per cent of people surveyed feel under-appreciated by the companies they do business with. For any business, the main

This latest post was forwarded by DG Heath Timber (Products) Swansea who supply timber, wood flooring, garden fencing, timber decking, composite decking and more. Full details can be found on Diigo.

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