How a customer relations management system can help your business

Whilst the term customer relationship management may seem a little daunting it needn’t be because it is just a process that you can set up in your business. CRM is a combination of processes, people and technology that helps you to understand your customers, that brings a joined up approach to focusing on retaining and

This update was sponsored by DG Heath Timber (Products) Swansea who supply timber, wood flooring, garden fencing, timber decking, composite decking and more. Full details can be found on their Youtube channel.

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