The value of a CRM system for small businesses

A term first coined in the 1990s, Customer Relationship Management (CRM) simply and unsurprisingly refers to the methods a company uses to manage its relationship with its customers. More commonly today, the term CRM generally applies to the IT systems used within businesses to keep track of customer information. The CRM system market is extensive,

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Maximising data Innovation with business intelligence

The amount of data now being used and stored everyday would have been incomprehensible only 10 years ago. The name aptly given to this large amount of data that is both structured and unstructured is big data. As we are now operating in environment centered around big data, the amount of information flowing round and

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Why managing the Internet of Things is important for small businesses

The way we work has changed with a growing number of businesses adopting a far more flexible approach to working practices. Business tech has supported that change, with employees no longer restricted to a desktop computer. The average employee now uses three or more different IT devices every day, including laptops, tablets and smartphones, thanks

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Key steps in building your business journey

The business journey can be exciting, exhilarating and eventful. The buzz of growing a business, developing a product and aspiring to be the next Richard Branson is the exhilaration you won’t find in a standard 9-5 job. Despite the fact you’re probably working 18 hours per day to ensure that your business idea grows, sales

This update was sponsored by Charles Perrett Property in Swansea who offer property services such as property sales, lettings, student accommodation and landlord services. To find out more see their listing on Yell.